Privacy Policy

Last Updated: June 24, 2026

This privacy notice discloses the privacy practices for this website (www.docsdirect.com), a service of DocsDirect USA Inc. This policy applies solely to information collected through this website. DocsDirect provides mortgage document preparation services exclusively to licensed lenders, banks, credit unions, and other financial institutions, not to individual consumers or borrowers.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only collect information you voluntarily provide via contact form or other direct correspondence such as your name, business email, and phone number. We will not sell or rent this information to anyone.

We use your information to respond to your inquiry and, unless you ask us not to, to contact you in the future about our services or changes to this policy. We will not share your information with any third party outside our organization except as necessary to fulfill your request or as required by law. We use HubSpot CRM to manage client communications; information you submit may be stored within HubSpot’s systems subject to its own privacy policy.

Gramm-Leach-Bliley Act Notice

To the extent DocsDirect receives Nonpublic Personal Information (NPI) as defined under the Gramm-Leach-Bliley Act (15 U.S.C. §6801 et seq.) in connection with providing mortgage document preparation services to its clients, we are committed to keeping such information confidential and secure. We do not disclose NPI to any third party except as permitted by law. Access to NPI is restricted to attorneys and staff who require it to perform their job functions.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can contact us at any time to see what data we have about you, correct or update that data, request deletion of your data, or express any concern about our use of your data.

Security

We take reasonable precautions to protect your information. Data submitted through this website is transmitted via SSL encryption. Access to personally identifiable information is limited to employees who need it to perform their job functions, and our servers are maintained in a secure environment.

If you feel that we are not abiding by this privacy policy, please contact us immediately at compliancegroup@docsdirect.com or via our website contact page.

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